REFUND, RETURN & EXCHANGE POLICY
At MADISO, we take pride in delivering high-quality garments crafted with premium materials and attention to detail. Every item is carefully inspected before shipment to ensure it meets our standards.
ALL SALES ARE FINAL
Due to the limited nature of our releases, we do not offer refunds on completed orders. However, if there is an issue with your order, we are committed to making it right.
DAMAGED OR INCORRECT ITEMS
If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery. To be eligible for a replacement or store credit, customers must provide clear photo or video evidence of the issue for review.
Once approved, our team will work quickly to resolve the matter.
SIZE EXCHANGES
We understand that sizing can be difficult when shopping online. We offer size exchanges on unworn items in their original condition, subject to product availability.
Customers are responsible for return shipping costs unless the exchange is due to an error on our part.
BEFORE YOU ORDER
Please review all product descriptions, size charts, and measurements carefully before placing your order. If you have any questions regarding fit, sizing, or products, feel free to contact our team before purchasing.
CONTACT US
For all order inquiries, please contact us at:
contact@madisoworldwide.com
Thank you for supporting MADISO. Your support helps us continue building our vision, creating quality streetwear, and growing our community.
NO LIMITS. NO EXCUSES.